Privacy Policy

1. Introduction

Legacy General Services ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a free estimate or consultation
• Fill out a contact form on our website
• Call or email us with inquiries
• Enter into a service agreement with us

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Property address and location information
• Project details and specifications
• Payment information (processed securely through third-party payment processors)

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our site
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Prepare estimates and proposals for concrete services
• Schedule and coordinate service appointments
• Process payments and maintain financial records
• Communicate with you about your project
• Send follow-up communications and request feedback
• Improve our website and services
• Comply with legal obligations
• Protect against fraud and unauthorized activity

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With contractors, suppliers, and other service providers who assist in our operations (e.g., payment processors, permit services)
• Legal Requirements: When required by law or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, sale, or transfer of our business assets
• With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect website functionality.

We may use Google Analytics and other third-party analytics services to understand how visitors interact with our website. These services may collect information about your online activities over time and across different websites.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related information may be retained for warranty and legal compliance purposes.

9. Your Privacy Rights

You have the right to:

• Access and review the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of marketing communications
• Object to certain processing of your information

To exercise these rights, please contact us using the information provided below.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. State-Specific Privacy Rights

If you are a resident of California or other states with specific privacy laws, you may have additional rights regarding your personal information. Please contact us to learn more about your state-specific privacy rights.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: